Privacy Policy

1. Introduction

Meiju ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit meiju.store or make a purchase. This policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Data We Collect

• Name, email address, and phone number
• Delivery address and billing address
• Order history and transaction records
• Device and browser information (via cookies)
• Communications you send to us

3. How We Use Your Data

• To process and fulfil your orders
• To send order confirmations and delivery updates
• To respond to your enquiries
• To send marketing communications (only with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. delivery partners, payment processors) solely to fulfil orders. All third parties are required to maintain confidentiality.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes in this policy, or as required by law. Order records are kept for a minimum of seven years for accounting and tax compliance.

6. Your Rights (PDPA 2010)

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Withdraw consent for marketing at any time
• Request deletion of your data (subject to legal obligations)

7. Cookies

We use essential cookies to operate the website. We do not use tracking or advertising cookies without explicit consent. You can disable cookies in your browser settings, though this may affect functionality.

8. Contact

Questions? Email hello@meiju.store or visit our Contact page.